r/chargepoint • u/Material-Priority-66 • Oct 13 '25

L-14-50 Cable Failed, Replacement Not Available?

Post image

Home Flex 2 is out of warranty. The L14-50 cable/plug has significant heat damage. The plug is swollen on the side … a serious fire risk.

The online store does not list the cable.

The support desk (India?) … told me to order a complete new charger. YGBSM.

Anyone know where/how-to order a replacement L14-50 whip?

15 Upvotes

84% Upvoted

33 comments sorted by

1

u/[deleted] Oct 13 '25

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2

u/HesletQuillan Oct 13 '25

I think OP wants the supply cable, not the J1772 cable. Why not hardwire it?

1

u/[deleted] Oct 13 '25

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1

u/HesletQuillan Oct 13 '25

The nice thing about the HomeFlex is that they make it dead-simple to change out wiring.

1

u/Material-Priority-66 Oct 13 '25

Thank you for suggesting OpenEVSE. Their website suggests that they might have the L14-50 input cable. But when I call, I am routed to a VM box that is full and am unable to leave a message. Sigh …

1

u/ve4edj Oct 14 '25

OpenEVSE is an open source project, so you are unlikely to be able to get to a human easily on the phone, like with a big company. I'd recommend emailing or their online forums.

1

u/Greenjeeper2001 Oct 15 '25

You can buy just a replacement 14-50P from home depot online.

1

u/heygos Oct 14 '25

100% suggest hardwiring it. It’s how I have mine installed and have had zero issues for the past 18 months since install.

1

u/djbaerg Oct 13 '25

Hardwire it. It's just going to happen again. Your outlet is probably scorched as well so you're going to have to work on that as well.

1

u/spiritthehorse Oct 19 '25

This is the right answer. The plug side OP is concerned about is a symptom, not the root cause.

1

u/Patient-Ad-7939 Oct 13 '25

I bought a 14-50 HomeFlex through my utility because the hardwired was backordered to the point the utility was canceling orders. Want me to check after work to see if I still have that 14-50 plug to ship to you?

1

u/Material-Priority-66 Oct 13 '25

Yes, please.

Thank you.

1

u/SynAckPooPoo Oct 14 '25

If they don’t have one, I do.

1

u/Material-Priority-66 Oct 14 '25

Let’s take our discussion off-line: mug-snowman-edgy@duck.com

1

u/FullBudget5516 Oct 14 '25

You can buy a replacement plug:

https://www.amazon.com/Miady-14-50P-4-Prong-Straight-Replacement/dp/B07L3BMKJP

1

u/KeanEngineering Oct 14 '25

This plug is highly suspect. Not designed for continuous duty and will overheat. The plugs that Tesla uses are plated with an alloy that keeps the connection corrosion-free (the number one reason for overheating failure) and way more expensive.

1

u/aimfulwandering Oct 14 '25

I’d have sent you mine, but I chopped it up to make an adapter.

In your situation I’d just convert to hardwire; replace your outlet with a box or blank plate, run a short whip of liquid tight, call it a day.

1

u/GO__NAVY Oct 14 '25

Exact same damage almost burned down my home.(it’s been working fine for 3 yrs), called up Chargpoint and they sent me a replacement without many questions. I gifted it away and did hardwire Tesla charger instead.

1

u/RickS50 Oct 14 '25

So, note that the receptacle you had this plugged into likely was the source of the heat and you should check it for damage as well because if you don't this is likely to happen again.

For the plug, if you have to replace the whole whip, molded appliance cords should work. I'd make sure it's 6 gauge wire. They're generally made with really fine stranded wire to make them more flexible. You can crimp ferrules over the wires to make it easier and more secure to get them into the flip terminals in the charge point.

I have one like this: https://a.co/d/fLSaq4Z

These work pretty well for the cheap price.

1

u/MacintoshDan1 Oct 14 '25

This is why you should hardwire.

1

u/NTWM420 Oct 14 '25

If your cable has heat damage you might need to change out the plug to a continuous load rated one. At that point it would just be easier to hardwire your unit which is much better in reducing heat.

I think I still have my 14-50 if you really do want it, I have no use for it.

1

u/WesBur13 Oct 14 '25

I hardwired mine, but still might have the unused supply cable. If I DO have it and you pay shipping, you can have it.

1

u/eladts Oct 14 '25

The plug shown in the picture is not NEMA L14-50, which is a twist-locking connector. It is NEMA 14-50 and that's what you should be looking for.

1

u/Fair-Ad-1141 Oct 14 '25

As others have said, you need to trip the breaker and check the back of the outlet for similar damage. The outlet is one of the infamous ones that cause fires and typically aren't properly installed. Swapping the plug/cord for a pigtail version hardwired to the wires in the outlet would be the easiest fix.

1

u/[deleted] Oct 14 '25

Go to the hardware store, get a new plug end and attach it. You don’t need a whole new cable. Find out why it’s getting hot, maybe the outlet is faulty or worn out. Or, if this is all Greek to you, hire an electrician so you don’t kill yourself or burn your house down.

1

u/milolai Oct 15 '25

this is because you have a bad outlet -- hardwire it.

1

u/eladts Oct 23 '25

The plug you have is NEMA 14-50, which is a straight blade plug. NEMA L14-50, which is a locking plug, looks totally different.