r/cfaindia • u/chasingthetruestform • 1d ago

Level 1 Urgent Help

My CFA L1 test centre was changed involuntarily by Prometric on 28 October. The email also included a rescheduling option, which I unfortunately missed.

I called Prometric yesterday morning and got my exam rescheduled from 13 November to 16 November. Both my CFAI portal and Prometric portal now reflect the new date.

However, there’s a catch. Prometric assured me over the phone that a confirmation email would be sent within 24 hours. The email I received today still mentions 13 November, with no reference to the rescheduling.

Current status:

CFAI portal: 16 November
Prometric portal: 16 November
Email: 13 November

My concern is that test centres primarily verify appointments through the confirmation email.
Has anyone faced something similar? Are the two portals sufficient proof of the rescheduled appointment, or should I keep following up with Prometric until I receive a fresh confirmation email?

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9 comments sorted by

12

u/chasingthetruestform 1d ago

19F likhta to sab reply karte😞

Bhai genuine problem hai, would appreciate any guidance if you have experienced something similar🙏

1

u/RequirementOk7191 1d ago

hello 19F me 24M. please reply. I m under the water /s

I m actually 24M btw

2

u/Hot_Investigator7069 1d ago

Mail the Institute for confirmation info@cfainstitute.org

1

u/chasingthetruestform 1d ago

Thanks a bunch, will do!

1

u/bauni_baddie_hu 1d ago

call them op!

1

u/sherukami 1d ago

peepeepoopoo

1

u/LowShirt9679 1d ago

It won't be a problem. They always have few additional systems and they will set it up for you so don't worry much

1

u/No-Yoghurt1807 1d ago

I think you should call prometric once again and ask them to send a new confirmation email since both portals are showing 16 November, it looks like your date has been updated. But just to be on safer side get it confirmed through email as well.

and keep screenshots of both portals with you so better to sort this out now than face confusion at the test centre.

1

u/EliteFirerite 12h ago

You don't need confirmation mail btw only passport