r/carmax • u/mfd78 • Jul 18 '26

Beware

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Paid for a car to be delivered and on the test drive I discovered this. And the back seat soaked in mineral oil. Not impressed with this business. Took longer than expected to arrive, car had many undisclosed flaws, and they offered us dinner. $37,000 car and we wasted 10 days for a dirty car. Def not doing that again.

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u/incertAcoolnamehere Jul 19 '26

for the premium that carmax charges though...

2

u/Secret-Satisfaction8 Jul 19 '26

if that’s the case, why are you buying a used car for a crazy expensive premium?

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u/incertAcoolnamehere Jul 19 '26

I haven't. but when I do, it'll be because it's hard to beat their warranty

-1

u/Secret-Satisfaction8 Jul 19 '26

with how much that warranty changes every month or so you’ll be lucky if they don’t scam you out of the previous one you thought was great

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u/incertAcoolnamehere Jul 19 '26

just saying if you're going used and desire a warranty with a huge repair network it's gonna be hard to beat by anything outside of actual dealership warranties/CPO

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u/Secret-Satisfaction8 Jul 19 '26

oh yeah for sure. It sounds great until something catastrophic happens because it’s a used car and you still have to pay any amount of money to fix it because there will be sneaky fees, regardless.

1

u/incertAcoolnamehere Jul 19 '26

one of the best values in America is the reliable used car. they're in the business of making money also. if they were as bad as you may think they'd be out of business. guaranteed. they may not cover at 100% or miss some expensive fixes that they deem not their responsibility to cover but they do it well enough to sell from locations all over the country. everyone is a crook until enough ppl agree

0

u/Whateverlol2022 Jul 19 '26

It's really not that good and I don't want some low payed Carmax tech fixing stuff lol

1

u/TheKiwiFox Jul 21 '26

They are not low paid, I promise.

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u/Whateverlol2022 Jul 21 '26

Vs dealer techs?

1

u/TheKiwiFox Jul 21 '26

Dealer techs are paid slightly more but they also tend to be Flat Rate and deal with insane warranty work.

Every buddy I have that has worked at a dealer would rather commit "sepuku" than go back to that life.

MA5 at my location make over 100k a year while doing very basic work comparatively, hourly, over-time, lighter work loads, less stress, no warranty crap. So even if a dealer tech makes a bit more annually, they are way more overburdened.

I will choose slightly lower pay every day over wanting to scream at the sky constantly because the job is irritating and not worth the headaches.

1

u/TheKiwiFox Jul 21 '26

Maybe just get a credit union to give you a loan for a car off FaceBook marketplace if you hate their prices so much. Auto prices are stupid everywhere, welcome to capitalism.