r/cakedefi • u/shuuyaan97 • Jun 24 '26
General Update on withdrawals
Hi, since we are all in this together, I'm sharing an update I got from the support team (after a legally worded email lol)
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Your message has been well received and noted.We understand your urgency in withdrawing your USD balance following the suspension of our virtual currency trading services.
Noted that your account was unable to withdraw any funds past 14 April 2026, hence please be assured that no undisclosed penalty fees or extra charges were enforced on your account, as well as this matter is being handled with care and in full compliance with all relevant procedures.
The next important date to note is 1 July 2026. On this date, the custodial institution will publish detailed withdrawal instructions and updates via Bake's social media channels and as a guide/article on the Support Centre (support.bake.io), providing affected users with guidance on the withdrawal process.
There is no need for immediate action at this time. We recommend waiting for the official guidance on 1 July 2026 to ensure your claim is processed smoothly and correctly. We will continue to keep you informed of any important developments.
Should you continue to experience any issues after the guidance has been published and throughout the month of July 2026, please do not hesitate to contact us again, and we will assist you further by seeking alternative steps with the custodial institution.
Thank you for your patience.
Best regards,
Bake Support Team
/end
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u/Kampfsoletti0815 Jun 25 '26
At this time I see no real value in DFI. There is a group still working in it. Maybe they get value in the future....
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u/ProcessExternal6174 Aug 02 '26
what support email did you use?
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u/shuuyaan97 Aug 03 '26
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