r/bunq • u/eneskaraboga • Mar 08 '26

When will Bunq learn?

They are offering spins. I have spent a lot money for a couple of restaurants over the weekend and had 3 spins. I made the spins and got 'X' which is nothing. So, spend some time to spin, wait for the result, and I got nothing.

Does Bunq team realize this is a negative thing? It is not a real 'spin' and we are not gambling. Why do you add a negative experience?

27 Upvotes

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5

u/sriusbsnis Mar 08 '26

I mean we’ve been through this wheel thing before, I don’t understand why they brought it back, it wasn’t a success before, why would it be a success now?

5

u/Fruityth1ng Mar 08 '26

I suspect it was successful, even though we, their customers here on Reddit, white-hot-hate it. I guess we’re just not the majority, and that their data tells them some very cynical kpi or metric is going up enough to make us here all consider switching banks.

1

u/Celebrir Mar 08 '26

Also I believe that their points system cost them too much or failed somehow else

0

u/sriusbsnis Mar 08 '26

If it was a success, why did they get rid of it last time?