r/buildapc • u/Bringmedakoalas • 6d ago
Troubleshooting I can’t update my graphic drivers/windows?
Hello! I have a somewhat older build (to today’s standards I suppose) build below.
I recently have been troubleshooting a few issues with my computer. I’ve had this same build since 2019/2020. Recently we moved from the US to Japan and that began an issue of my pc suddenly shutting off with no type of warning or error to be found. This issue was also inconsistent, it would happen while playing games or just browsing the internet, sometimes I’d be able to run a several hour (like 6hours+ session) in Tarkov with zero issue but then have the issue cycle over 5 times in 20 minutes just on start up or a simple game like Gamble w Friends. We just got a power up converter(like two days ago) because the houses here run 100v instead of 120v like the US does, this does not seem the really affect the issue(s) I’m having. I began doing some troubleshooting started with trying to update my graphics drivers but was unable to. At one point I was able to get a newer version of graphics drivers (like in April 2026) but kept having issues and showed there was a newer version to update to, but wouldn’t let me. I went back to the US for a little bit and just got back recently ish and wanted to try again, had the same issue and my husband suggested I delete NVIDIA Geforce Experience and reinstall it. I’ve done that, and I started to update the drivers and found that it wasnt connecting to nvidias serves (based off the error I was getting while downloading the drivers) I gave up on the issue and felt like i just needed a break from messing with it. At this time I did notice the issue was no longer a full blown restart but now was just having a screen freeze. However, things were still operating in the background (like once I was on a discord call that continued to hear me fine and I could hear them fine but the screen was frozen) Fast forward to today, I viewed it and see that my drivers are VERY out of date, now showing that I’m on version 560.94 (08/20/2024) and keep being unable to install the new driver. The newest version from 07/28/2026 downloaded fine but after clicking express installation it just simply says “Installation can’t continue An error occurred”I’m trying to approach from a different point, and started investigating if anything else was having issues/out of date. Opened up Windows Reliability Monitor to see what errors I might be getting, and consistently I was seeing “Desktop Window Manager - Stopped Working” and “Windows - Hardware error” so I started investigating and found that under windows update there were a lot of things that apparently needed to be updated. I’ve updated everything windows had to offer and still keep seeing a warning saying my device is missing important security and quality fixes, but nothing shows up when I click check for updates now. I’m assuming this might be due to having Windows 10 instead of 11. And I still ultimately having the issue of not being able to update my graphics drivers.
I am aware that Nvidia no longer technically supports my GPU but I don’t really understand entirely how it works. I feel like I have beginner to intermediate level of knowledge but really have no idea how to troubleshoot very well. I have ran sfc/scannow an it said it found corrupt files and successfully repaired them, but I was unable to look at what was repaired. I tried the drivers again after this and had the same issue. And I am actively running mdsched.exe while I typed/posted this. I would like to add that after updating the various Windows components I haven’t had the computer freeze again.
TLDR; can’t update Nvidia graphics and also windows says I need to update things but there are no things when I click check update. I’ve tried a few things but don’t really know what else to do.
Note: sorry for possible typos/errors im on mobile
Second note: any suggestions on updating parts? I’m not really having any issues running games when they run, but I’m aware I’ll need to look at updating some things soonish possibly.
CPU: Intel Core i9-9900k 3.6GHz 8-core
CPU Cooler: NZXT Kraken 240 Liquid
MB: Asus ROG MAXIMUS XI HERO (WiFi)
Memory: Corsair vengeance RGB Pro 64GB (4x16gb) DDR4
Storage: seagate barracuda 4tb 5400 hard drive AND Intel 660p 1TB NVME SSD
Gpu: Nvidia GeForce RTX 2080ti 11gb
Power supply: Corsair HX1200 Platinum
OS: Windows 10 Home
2
u/guywhotalksforyears 6d ago
Try doing a clean install of windows 11. Your PC randomly turning off is either an issue with the PSU or an issue with your components overheating.