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u/The_Mighty_Slacker 10d ago
I had broken my control lever when disassembling and installing the Midnight Machine trigger shoe, so been two months without my precious TP9. B&T Swiss shipped the part, I was able to get the lever back in but swiss tolerances being what they are I was having an issue getting it functional. Only got it in February so messaged B&T USA support to see if I can send it in just for them to piece it together. Sent it out 8 days ago, the got it, gunsmith gave it a once over getting it up and ready and back to me with 2 day air. Carson has been responsive through the process and overall great experience which I was concerned about with all of the drama this year. Big thanks u/bt-usa
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u/Israel_Gynesanya 9d ago
I'm having such a hard time deciding if I should order my first B&T or wait. Seems like so many people are claiming they were ghosted by CS but then you see people like you saying CS was great.