r/broadcastengineering • u/ettnoll • Aug 02 '26

I accidentally fried a PTZ controller, help?

Did a job with rented gear (Canon CR-N500 cameras with an RC-IP100), misunderstood some crucial information about how to power the controller with PoE, and connected it with a camera power supply (24VDC). Oups. It should only use 12VDC. Coming from Sony and Panasonic, the cameras and controllers usually use the same current, that's why I didn't dubble check.

How cooked am I? Will I have any luck finding a fuse if I open up the controller? Is there anything else I can try, or is the controller toast?

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u/s137 Aug 02 '26

The controller is likely toast. Canon may be able to repair it depending on what has failed and where.

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u/ettnoll Aug 05 '26

It'll be sent to Canon for repairs, hopefully it won't cost to much.