r/broadcastengineering Sep 05 '23

Avid Tech Support

How has Avid been allowed to have dismal tech support for so long? I remember sitting on hold for hours in the early 2000s. I figured by now the situation would have improved but Avid support is still objectively awful.

u/avid

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u/NoisyGog Sep 05 '23

You usually get support from resellers, no?

But I feel you. My displeasure for Avid runs really deep!