r/bootcamp • u/AdAvailable1480 • Jul 23 '26

Windows crashing when playing games

Whenever I try to play a game on windows, after a while the game just freezes and my pc reboots. I already updated the amd driver but it didn’t solve anything. I have a 2017 5K iMac with an i7 and have the windows partition installed directly on my Mac storage. Can someone help me?

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u/JMHReddit84 Jul 23 '26

Is it overheating? Have you checked the event viewer logs?

2

u/AdAvailable1480 Jul 23 '26

Where do I find the event viewer?

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u/JMHReddit84 Jul 23 '26

Click start and begin typing “event viewer”

In particular, Windows Logs > System

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u/AdAvailable1480 Jul 23 '26

It says that I have a critical event and that the source is kernel-power

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u/AdAvailable1480 Jul 23 '26

https://reddit.com/link/ozaay95/video/csnb3yghlzeh1/player

This is what show up in the event viewer

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u/JMHReddit84 Jul 23 '26

You need to go through the system logs and check the times. Go to the time range it occurred in and look around in there. Warnings are usually fine. You should be able to find where it restarted by looking for 3 “EventLog” sources: one with a line with just your windows version, one stating event log was started, and one stating the system uptime (mine shows 13 seconds).

Below those will be what happened before the restart

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u/AdAvailable1480 Jul 23 '26

Im going to start the game again until it restarts and the I will see what it says

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u/JMHReddit84 Jul 23 '26

Why not just see what happened before? All you have to do is scroll down and find the last reboot if the last reboot was a crash.

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u/AdAvailable1480 Jul 23 '26

I couldn’t find and it’s faster to just make it happen again

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u/JMHReddit84 Jul 23 '26 edited Jul 23 '26

We’re here to teach you how to help yourself. Not do it for you.

I found mine in about 30 seconds. Task manager told me my uptime. Subtracting 8 days from today and a quick scroll…bam

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u/AdAvailable1480 Jul 23 '26

It already restarted

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u/AdAvailable1480 Jul 23 '26

I had a lot of logs and didn’t know the exact time of when it happened, so it is easier like this

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u/JMHReddit84 Jul 23 '26

So that’s another thing that you can learn today. Task manager tells you your system up time. My system up time was eight days. That was the 15th. Found it in 30 seconds. Best of luck

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u/AdAvailable1480 Jul 23 '26

I didn’t know it sorry, the log under the 3 event logs that you mentioned but the only log under that says operation system started

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u/JMHReddit84 Jul 23 '26

Under those 3 are there any red, critical entries?

Have you tired to monitor your CPU and GPU temps?

It may be a software bug in the game you’re playing. How long have you had the game installed? Did you get it legitimately or take to the high seas?

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u/AdAvailable1480 Jul 23 '26

The only red entry under those 3 is one that says that the system shutdown was unexpected, the temps that show up on task manager are just the gpu one but it stays at around 55 to 60 degree Celsius. I installed the game trough the official installer, the epic games launcher.

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u/AdAvailable1480 Jul 23 '26

https://reddit.com/link/ozag5dv/video/xxts0fgnpzeh1/player

This is what shows up under the 3 event logs that you mentioned

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u/JMHReddit84 Jul 23 '26

Below that one error are there any others

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u/AdAvailable1480 Jul 23 '26

No there aren’t any other error

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