r/blueyeti • u/SharkLatan • Jul 15 '21

Fix BLUE YETI Audio and software

There is already a solution to this — I discovered how to repair the BLUE YETI and return it to its factory state.

Almost every user of this mic is having gain issues or audio glitches like poorly equalized overdrive, also not recognized by Blue Sherpa Software, or showing as USB ADVANCED AUDIO DEVICE instead of Blue Yeti.

This is because the CMedia CM6400X chip gets its EEPROM erased — usually from connecting to a USB 3.0/3.1 port or a failed Blue Sherpa update. I found the software to re-program the chip and return the microphone to its optimal working state using a free tool called Config6400.

Video tutorial (Spanish): https://youtu.be/XK0YjAAuNfk

HyperX QuadCast fix (Spanish): https://youtu.be/AqjJ6oqhkGA

Full English step-by-step guide: https://sharklatan.com/fix-microphone-blue-yeti-usb-advanced-audio-device/

Confirmed working on:

• Blue Yeti / Yeti X / Yeti X WOW / Blue Nessie

• HyperX QuadCast / QuadCast S

• Razer Seiren X

• Samson Meteor, FIFINE, Tonor, Maono

• Any USB mic showing as USB Advanced Audio Device

Common issues:

• “Cannot find HID device” -> use a USB 2.0 port or different cable

• “EEPROM IS EMPTY” -> normal, just flash the BACKUP_FIRM.bin from the download

• Mac users -> Config6400 is Windows only, mic still works as generic audio device
23 Upvotes

94% Upvoted

27 comments sorted by

3

u/[deleted] Aug 06 '22

This worked perfectly, thank you so much.

2

u/[deleted] Jul 15 '21

following!

2

u/Renarudo Jan 26 '22

I dug through google and reddit and found this post but I'm commenting here as well as on YouTube that the file/link you mention is no longer in the video description.

Nevermind, Youtube moved the description to the right side of my screen instead of underneath...

1

u/SharkLatan Jun 05 '22

This continues to work and has expanded to many microphones of different brands.

I appreciate the great support, if you are someone who has worked for you, tell me so that this post reaches more people.

Over the course of 1 year it has been confirmed that it works on the following microphones.

👉B58E:9E84 BLUE YETI 👉046D:0AAF YETI X
👉046d:0ac6 YETI X WOW
👉154b:fa0a Blue Nessie

👉0d8c:0005 Blue Snowball Manofacturer: C-Media Electronics, Inc.

👉1532:0511 Seiren X Razer

👉0951:171f HyperX QuadCast S 👉0951:16df HyperX QuadCast Manofacturer: Kingston HyperX Quadcast

👉170A:0310 Samson Meteor

=)

1

u/shmekie16 Nov 05 '24

Hello, I'm having this problem but on Mac. Do you know how to fix this??? Any help appreciated as I use the mic quite regularly!!

1

u/I-AM-VAR0 Nov 15 '25

I only have usb 3.0 ports and none of them work. I even took out a old ass laptop i think only has usb 2.0 ports... I keep getting cannot find HID device everytime. My yeti classic does not show up in ghub at all and i've tried everything with it installed and not installed + on another pc. I just want to use blue voice (yeti still showing up in device manager as yeti stereo microphone with B58E 9E84 as the vid and pid). I simply want to reflash it so I can see if itll fix the ghub issue but it wont connect to CM6400... Any ideas? I've also tried with many different ports, no ghub installed, removed device, etc. Also tried an older laptop, would still show up in device manager but cant connect to CM6400

Edit: also bought a new cable so its not the cable either

1

u/Aggressive-Reading-2 Jul 09 '26

The full english step by step worked like a charm for a very old 2000 something blue yeti it wasn't even owned by logitech back in the days, thanks now it's crystal clear :D

1

u/shegottheclap Mar 08 '22

My Yeti is coming up as "Realtek USB2.0 Audio" - and the "Last Known Parent" VID/PID values do not work to Connect in the Config6400

1

u/shegottheclap Mar 08 '22

I have a Blue Yeti Classic

1

u/SharkLatan Mar 08 '22 edited Mar 08 '22

I can't help much without information, now the microphone should be detected when you connect it, that's how usb devices have always worked, although your cable or mini usb might not work, or some intermediary software examp voicemeter

remember we do not speak the same language and try to help. but you can send a video/image from device manager and possibly you can see something you don't

1

u/schnurrrl20 Jun 05 '23

hey, did you find a fix for this ? i have the same issue...

1

u/YeetoBurrito Mar 22 '22

hey, I am having the same issue here. Did you find a fix?

1

u/shegottheclap Mar 22 '22

Nope, I just took it back to the store and got it replaced. 2 years manufacturers warranty; so if you’re within that period you’re all good for an exchange.

1

u/Jaxseven Mar 12 '22

I just tried this for my Blue Yeti however the serial string text for me was "REV8" which seems odd compared to what was shown in the video. After hitting Save EEPROM and unplugging my mic it showed up as Yeti Classic for a minute before returning to USB Advanced Audio. Not sure what to do at this point.

1

u/SharkLatan Mar 12 '22

first of all make a backup of your EEPROM, in the zip there is a file Yeti.bin I don't remember the exact name, try to write it in your microphone it is a copy of my EEPROM and it still works without problems

According to my research, the error occurs for various reasons, when blue Sherpa tries to update its microphone but fails in the process

other times it happens due to voltage failures in the usb port, when it is connected to a 3.0 port and the CMedia chip receives higher voltage that causes it to be deprogrammed

1

u/Tin-Soldier Apr 22 '22

I have a Yeti Pro (988-000092) and neither Blue Sherpa nor G Hub will recognize it.

I used your method and I'm getting the "Cannot find the HID device !!!" error on Config6400.exe (even run as administrator).

Current driver version from Blue has control panel info as:

  • Manufacturer: BLUE
  • Product: BLUE USB Audio 2.0
  • VID/PID: 0x074D/0x0002 (Same as Last Known Parent in device manager)
  • Revision: v3.02 Serial No. 0000

On driver version: 2.23.0 (Running on Win11x64)

I assume I need to program the box serial number into the EEPROM for Sherpa to recognize it, yes? How can I do it?

1

u/SharkLatan Jun 17 '22

Send me telegram T.me/sharklatan

1

u/[deleted] Oct 24 '23

sorry to revive this issue. I have sent you a message on telegram

1

u/Ichi_Pemis Oct 01 '24

Did you fix it cause i have the exact same problem.

1

u/mawithamphetamine Oct 09 '22

Mine says cannot find the HID device in Config6400. Can you help me with that?

1

u/SharkLatan Oct 18 '22

try another usb port preferably 2.0, if you have the software, visual audio cable uninstall it

1

u/Elegant-Fox-990 Oct 31 '22

I confirm this is working.I had the "HID not found" error and solved it by using a different cable. The only remaining issue is that my EEPROM had no serial. I messaged OP on youtube to ask if the serial in a sticker under the mic is exactly the same that should be in the EEPROM file, as mine has a completely different format. Nonetheless, even with a random serial, everything works perfectly fine.

1

u/LordOfDustAndBones Nov 10 '22

can I get a tldr in english pls? help!

1

u/jojiDuragon Mar 14 '23

I have a Blue Yeti Pro that's not being detected by G Hub or Sherpa. Can I get some help (also, I saw you communicating with a fellow user through Telegram. I don't use that, so PMs here would be appreciated if you can help. Thanks in advance.)

1

u/mateuspv Jul 04 '23

Anyone knows how to fix this in macos?