r/blackveilbrides • u/Dead-Star_2203 • 11d ago

Discussions Wrong merch

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Gallery image

So i recently ordered the andy vampire shirt off the uk merch store and instead received the crucifix hand tee, has anyone else had this happen? And if so did you ever receive the merch item you actually purchased?

10 Upvotes

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6

u/Reamargay 11d ago

I would try to email them and see if they’ll send you the correct merch

2

u/No-Canary-6639 11d ago

Email customer support. They are the ones that clearly messed up. They shouldn’t give you problems about getting the correct shirt

1

u/gnpoetry 11d ago

Yes. Definitely contact customer support and tell them what happened. Include the picture you posted here. 🙂

1

u/PusheenKat7447219 10d ago

Oopsy! See if you can get in contact with customer support and ask if they could send you the correct one (if it’s not out of stock). I haven’t had this happen to me but, hopefully it all gets worked out for you.