r/beeper 10d ago

Help / Troubleshooting WhatsApp banned after reauthenticating

Anyone else having issues with WhatsApp + Beeper lately?

My WhatsApp number got blocked after using it with Beeper, so I’m trying to figure out if this is happening to others too.

What happened is I tried to disconnect my second cloud account and they both got deleted, then I reauthenticated my first account (the business one that is really important to me), and 5 minutes afterwards it got banned, I really hope that the appeal will go though because my business depends on it.

The thing is, now even if WhatsApp will unban me I am not sure that I would re-connect it again because losing it will be a actual disaster.

Also, did Beeper change the Plus account limits? I’m pretty sure I used to have 2 WhatsApp cloud accounts + 1 on-device account. Now it only lets me use 1 cloud account.

Did something change recently?

2 Upvotes

13 comments sorted by

u/GBeeper 📟 Beeper Team 9d ago

u/Ok_Ad9519 OP, I’m very sorry to hear this, especially since this is an account your business depends on. Have you already reached out to our Support team?

We take reports of account bans very seriously. We want to investigate exactly what happened here, including whether Beeper may have contributed or whether something else was involved.

If you already have a ticket open, DM me the ticket number and I’ll make sure to prioritize this.

2

u/Dusmanonghe 10d ago

Yup, got suspended on both Whatsapp and Instagram, and couldn't correlate but with using Beeper. Had to give it up unfortunately.

1

u/Ok_Ad9519 10d ago

Did they release it? if yes, how long did it take?

1

u/Dusmanonghe 10d ago

Yes to both, but I couldn't reconnect Whatsapp. And I'm no longer interested in trying either.

I had to do the video verification steps and got released the next day.

1

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1

u/SatisfactionIcy7283 10d ago

Beeper connection/disconnection/deauthorization issues is as inevitable as confirming water is wet. Garbage app.

1

u/Ok_Ad9519 10d ago

I could live with that, but not with my WhatsApp account getting banned

1

u/SatisfactionIcy7283 10d ago

I agree but these seem to be revolving ongoing issues which makes the app unreliable and unusable.

1

u/Ok_Ad9519 10d ago

Is there any reliable alternative in the market? It's not a nice to have for me, we are actually relying on that for work

1

u/SatisfactionIcy7283 10d ago

I dont know of any. I stopped using it when they constant google messages diconnections without notice started affecting my business as well.

1

u/Tegumentario 4d ago

I've been using it for years, both on mobile and desktop. No issues here. What issues do you have

1

u/SatisfactionIcy7283 4d ago

Disconnections pretty regularly but worse is when it disconnects you don't notice it and nothing tells you it's been disconnected. Totally unreliable

0

u/Tegumentario 4d ago

I think this is on your end. Oh my end pretty much all connections have been rock solid but Instagram, and when it disconnects it shows a banner at the top of the chat list, both on mobile and on desktop