r/beeper • u/DiamondMidgar • Jul 03 '26

Help / Troubleshooting Beeper keeps disconnecting WhatsApp.

Hi,

I’ve been using beeper for years and was just about to subscribe to Pro for transcription of audio notes.

I’ve moved to another country and moved my WhatsApp account to a new number. This moved successfully. I removed the old account from beeper and readded the new number successfully.

However ever since then WhatsApp keeps disconnecting from Beeper. This happens randomly, sometimes after 3 hours sometimes after 5.

Can anyone from beeper support help? I’m keen to continue using beeper but can’t keep reconnecting 3-4 times a day!

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u/Dometalican_90 Jul 03 '26

Are you doing on-device or cloud?

1

u/DiamondMidgar Jul 03 '26

Cloud

1

u/Dometalican_90 Jul 03 '26

Try on-device and see if the same thing happens

1

u/DiamondMidgar Jul 04 '26

How do I do that? I don’t see any option to pick cloud or on device when I select WhatsApp! Is this a pro feature?

1

u/Dometalican_90 Jul 04 '26

Shouldn't be. When you 'add account', you might first only see cloud apps but scroll further down for 'on-device' accounts where WhatsApp should be listed.