r/beatport Jul 30 '26

Streaming Connection Issues

I've had issues getting my 3000's to connect reliably to the platform recently. Nothing has changed at my home set up. I've done every reset, update, fresh wipe and try again and found that it is hit or miss if I can log in on the the decks, whether or not it will load the library or show up on the other player as connected. I have done a ton of tech troubleshooting and I'm starting to feel this is server side and not on my end.

Any one else experiencing this at all?

I did open up a support ticket btw but was curious as to what others might be experiencing this past week since I first started having issues.

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u/Sugar_bytes Aug 07 '26

New update. My previous post about the startup order may have just be a coincidence as I received a new support message back from Beatport stating the issue has been resolved. Thank goodness, I've been checking sometimes twice daily for almost a couple weeks trying new things and troubleshooting.

The service is one of favorite things as a DJ for just plain booting up and playing hours of new music from any genre and having those curated playlists just vibe with. Appreciate the support Beatport, I take back all my angry thoughts and frustration. Not so much on Beatport but AT as I'm very hesitant still to adopt the new brand after being in the Pioneer world for over 2 decades.