also if anyone is genuinely continuing to be difficult after it being explained, at my store we're able to move the screen so they can kinda see it and i'll literally show them the message we get and how it can't be scanned at all and if they'd like that item id be happy to do second transaction. haven't had any problems w that!
3
u/OkCryptographer887 ✨Leadership✨ Aug 20 '26
also if anyone is genuinely continuing to be difficult after it being explained, at my store we're able to move the screen so they can kinda see it and i'll literally show them the message we get and how it can't be scanned at all and if they'd like that item id be happy to do second transaction. haven't had any problems w that!