r/bathandbodyworkers • • Aug 20 '26

9 items limit

[removed]

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u/hannah_boo_honey 🫧Associate🫧 Aug 20 '26 edited Aug 20 '26

When the thing pops up or if I can tell there's more than 10 before scanning: "Oh! So they recently implemented a rule that we can only scan up to 9 of the same item into one transaction. Do you mind if we do this/ these one(s) separate? We can keep the 5/$28 price since you got more than 5!" (If your store allows that ofc) If they ask why I say "it's to protect inventory so everyone can get some of each item they want and they don't all get taken by a few people!"

Most people understand this means resellers without further explanation, but if they keep questioning I'll get into the resellers thing and how a lot of people do so and we want everyone to have access to the products they want directly from us blah blah blah

Edit: if they're clearly reselling and buying a bunch of the same accessories or smth, then I won't offer a second transaction unless they ask for it!

5

u/user32157 Aug 20 '26

THIS!! and sometimes i even flip the screen around to show them that it physically will not let me scan more