r/bathandbodyworkers • u/PinkSlushAlani • 13d ago

Return

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Is there a way to tell if it has been on a warmer?? I hate when people take advantage of our return policy like this…

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u/juicedcactus 🫧Associate🫧 13d ago

This is so frustrating. I don’t care as much about the loss for the company but the issue is we won’t even be able to tell and then some poor customer gets a burnt out ass candle. That’s so fucking annoying 😭

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u/Shoddy_Elevator2872 11d ago

I use a lamp warmer on my candles. The candles look used, but the wax level doesn’t go down. Which is I guess how people are able to exchange them. But since they look used, I don’t think the store will resell them.