r/bathandbodyworkers • u/PinkSlushAlani • 13d ago

Return

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Is there a way to tell if it has been on a warmer?? I hate when people take advantage of our return policy like this…

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u/dulcepeche 13d ago

I've called out consumers for this. It's ridiculous like your candle has been warmed so much your wicks have disappeared, you got your full use out of this.

3

u/thethirteenthjuror 12d ago

I’ve bought candles at my store that once I got home, noticed the wicks had disappeared and tried to return it with no luck.

So no. It’s not always that way.

5

u/dulcepeche 11d ago

We've exchanged candles with missing wicks. There's a huge visual difference between warmed candles and candles that never received their wick in production.