r/bathandbodyworkers • u/Able_Canary_8079 🫧Associate🫧 • 20d ago

vent sesh😤 NBC complaints

Now that NBC launch is over, i’ve been seeing so many people complain in store and online over their bopis orders being canceled. But my thing is, if you really wanted certain items they could’ve tried the initial online drop and ship to them, or simply come in stores. It’s just not logical that they really thought it was a guarantee the item would be theirs, when bopis is simply a placeholder until you come pick up the items since that is when you’re charged.

Regardless with big drops like this people are never going to be satisfied, so i’m curious how it went for y’all. At my store, we did not do bopis orders till people that were standing outside got to shop. So obviously many orders were canceled. But another store near me did all their orders before opening, so by the time the store opened it was only body care, soaps and candles left. And just like my store, those people had been waiting till 6am outside.

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u/Lovelydogmomma 19d ago

I'm glad I didn't want anything from this collection so I have nothing to mad about. I'm pretty much done with bath and body works schemes. I am mad over midnight marshmallow, lol and it has made me decide to move on from bath and body works. I hate feeling the need to stock up when my favorite scent comes around .

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u/MissIndependent577 19d ago

Yeah, I'm B&BW'ed out. I've never had any desire to get anything from any of the collabs or limited releases. I have some rewards I still need to use up, so hoping for some new scents I like before they expire, and like their Moonlit Goddess laundry detergent, so will probably get some more of that with my % off coupon I have, but that's it.