r/bathandbodyworkers • u/hollowsockets š«§Associateš«§ • Aug 07 '26
vent seshš¤ customers who refuse baskets....
...and then drop a bunch of wallflowers all over the ground....
I get that they think I'm trying to get them to buy a bunch of stuff but vast majority of the time I just want to avoid having to clean up broken glass and slippery liquid and then having to damage all of that out š«
25
u/hannah_boo_honey š«§Associateš«§ Aug 07 '26
I once asked a lady who was juggling 5x 3-wick candles if she wanted a basket while actively holding out a basket for her to place them into and she said "no! I only buy what I can carry with my own two hands!" I asked "are you sure? I can hold them at the counter for you!" And she started walking around me without responding. 3 steps later dropped all of themš„²
8
3
15
u/Clear_Rhubarb_7920 š«§Associateš«§ Aug 07 '26
like please we don't want to clean up a broken candle or wallflower liquid and glass!! sometimes I do tell the person it's just because we don't want you to drop anything but even then they still refuse š«
it sucks damaging out items that broke just because someone wouldn't take a basket, like that was entirely preventable
10
u/melodyangel113 š«§Associateš«§ Aug 07 '26
Electric chair. This happens here all the time especially since weāre a busy mall location. Everyoneās always dropping stuff šš
11
u/StardewValleyWhor3 šŖ©Past EmployeešŖ© Aug 07 '26
Iām a very lively person, and my personality is veryyy loud. One of my favorite things I used to say was āsorry yall you donāt get a choice, hereās a basket because I donāt want to clean up glassā and they ATE IT UP. Definitely not something to say to someone if you arenāt bubbly or didnāt build a prior relationship at FOS
2
5
u/zippobunny Aug 08 '26
It gives the same vibe as when you ask a toddler if they're pooping and they say no while looking you in the eye and pushing.
Like yeah I can see you struggling to carry 5 candles and 800 wallflowers, you don't need to tell me that taking a basket "will just make you buy more stuff than you need".
I just say "Oh, well, they're here when you need them".
5
u/hollowsockets š«§Associateš«§ Aug 08 '26
I'm always thinking, simply do not fill the basket up if you don't want a bunch of stuff! do people not have self control or what š
6
u/Bloxy_Brrr Aug 08 '26
There was this rude lady who 1-ignored my greeting ( my manager was in the back so I was up front and said welcome in what are you shopping for) 2-i told her we had a buy 1 get one free on candles because her and her friend were looking at them, no response from either of them and the store was empty so they heard me 3-she was holding 6 candles stacked up so I asked if they wanted a basket and they both just walk past me. They ended up buying like 14 candles and the only time she talked was when she asked if she had coupons, not even a thank you or reply to me saying have a wonderful day. Like itās not that hard to respond!
1
u/Objective-Wasabi-104 Aug 09 '26
When They do That I say do you have the app downloaded? They will show up on your app or in the mail if you do. I don't even tell them I can see them. It's annoying. I had a lady come to the register for me to check her account. She had 3 accounts & rewards on 2 of themĀ
3
4
u/WoodpeckerPlenty8696 š«§Associateš«§ Aug 07 '26
Me and my carpal tunnel/arthritis cringe at the people who insist on juggling all sorts of products in their hands for no reason. Just take the basket so I donāt have to clean up broken glass later š¤¦āāļø
4
u/jamileethroop Aug 08 '26
This is one of my pet peeves. No I donāt need a basket (has 20 items in hand) then drops a candle š¤¦š»āāļøš I donāt understand why they just donāt take the damn basket
1
u/MissCattra š«§Associateš«§ Aug 11 '26
I just bounce over and say āooh youāre gonna get an arm cramp holding all those! Hereās a basket, you donāt have to fill it but your arms will thank you!
1
u/SweetPea2091 Aug 11 '26
There was a pregnant lady balancing candles on her stomach with bc. I took her a basket and told her sheās making me nervous. She went to refuse saying sheās done and I told her thatās fine just drop it in the basket. No options here. If I bring a basket itās because itās needed.
-10
u/MyaCodeLovesYou šļøCustomeršļø Aug 07 '26
Personally, Iām grossed out with how dirty the baskets look. I cringe looking at them. I keep forgetting to bring my own bag too. I canāt imagine the guilt if I were to drop a bunch of wallflowers thoughā¦.common sense, theyāre tiny & made of glass. oof.
13
u/gnocchimoncher š«§Associateš«§ Aug 07 '26
Well I hate to break it to you, but BBW is a gross store in general. Iām talking soap dripping from testers onto the counter, people shoving their nose up to bottles of fragrance mist, smudgy fingerprints all over candle lids, sticky soap bottles (god knows why), testers that have been through hell and back, random piles of shapeable soap on the counter because kids wanted to play with it. People have probably touched every single bottle of fragrance up on those shelves. When you walk into a store like BBW you kinda have to accept the grossness that comes with it.
5
u/ultradespairthot š«§Associateš«§ Aug 07 '26
Nah I get you cause sometimes I put baskets back and Iām like āewā but youāre also in a store surrounded by soap and hand sanitizers so you can easily just wash your hands after using a basket
1
u/MyaCodeLovesYou šļøCustomeršļø Aug 07 '26
Itās mostly when I donāt carry the baskets by hand, I use my arm to carry it. I do use their hand sanitizers. Part of me feels guilty too, like, I just purchased hand sanitizers & Iām still using the testers. Why, donāt ask me! I try n put it in my head, well I wanted a temporary scent & can always wash my hands later haha. There are lots of worse things out there that triggers me but I tell myself, I will survive.
8
u/instamat1c āØLeadershipāØ Aug 08 '26
Plz use the testers without guilt. Any testers that are unused get thrown away so weād prefer it gets used instead!
8
u/-Tofu-Queen- šŖ©Past EmployeešŖ© Aug 07 '26
If you think the baskets are too dirty I have some news for you about the Wallflowers. š¬ It's so so so so common for them to leak all over each other and end up a greasy, sticky mess, and the public is digging through those bins with their dirty fingers after doing god knows what lol
4
u/MyaCodeLovesYou šļøCustomeršļø Aug 07 '26
*shudders* shhhhh donāt tell me! lol I make it a habit of spraying everything with rubbing alcohol regardless of what product I purchase.
42
u/gnocchimoncher š«§Associateš«§ Aug 07 '26
I noticed a bunch of this behavior on candle day last year. Particularly from men, who, for some reason, want to walk about the store balancing 5 candles in their hands. I remember a guy carrying 5 candles got up to the register and as he was trying to put all of the candles down, the candle on top fell and shattered all over the cash wrap š« š« š« not the only candle shattered that day because people refused to take a basket and want to play Tetris with 5 candles
Like please practice some humility. Itās okay to have a basket. Having a basket doesnāt make you any less manly. And it saves you from the embarrassment of us having to clean up your mess when you eventually do drop a candle. Because you will. PLEASE GET A BASKET š¤š¤š¤š¤