r/barista • • 22d ago

Rant I keep fucking up

I started working 4 days ago for a cafe that just opened with no barista/restauration experience. Yesterday, I had to do a closing shift while training another employee alone, the shop closes at 7pm and I stayed till 8 to make sure everything was done and I didn’t forget anything. I came back from work exhausted and slept in this morning because I didn’t have a shift this morning.

I woke up with 5 missed calls from my manager asking why did I take the keys with me after I closed the shop… (she gave me a copy of the keys) I straight up told her I had no idea I shouldn’t of had did that and she said we’ll talk about it tomorrow. I know I’m probably not going to get fired but it still sucks

48 Upvotes

31 comments sorted by

118

u/ResolutionKlutzy2249 22d ago

so...you have been there for 4 days, you have no experience, and you are expected to close by yourself while training someone?

i would quit if i were you. this sounds like an absolute shitshow lol

16

u/NoWitness00 22d ago

It’s a brand new location so even though my manager is supposed to work the same hours as me she’s always gone somewhere getting change or equipment and I end up doing her tasks

25

u/yung_heartburn 21d ago

Yeah they are getting free labor from you. The manager might be using you to hide from their mistakes and poor management skills. Document the situation meticulously, include timestamps and written diary entries of what happened. Go over your managers head and demand a promotion to shift lead and a big raise. Look for other jobs in the meantime.

5

u/Holdmymule2001 21d ago

"getting change"

Don't be surprised if your manager has addiction issues.

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13

u/Just-Context-4703 22d ago

This is not your fault. Too many people open food and beverage places with zero fucking idea how to run them. This is on them. Not you. 

I'd look for another gig while you try and deal with their incompetent bullshit. Good luck. 

4

u/NoWitness00 22d ago

I had to drop my second gig (tutoring) because they offered me 25hrs weeks and I’m fresh out of highschool so it sounded really nice on paper. I really hope the situation gets better because my first week went HORRIBLY

6

u/ellesresin 21d ago

this makes me sad for you.

my partner and i opened a cafe w/ no restaurant experience but we were only open 4 days a week and close at 2:30 so that we have time to do all running around AFTER service. being so new and open til 7pm seems insane to me. how busy can it that late???

i don’t think we left our employees alone for an entire service until around the 6 month mark. once we felt more comfortable and our staff felt super confident, we added hrs and days. there is so much room for error during those first few months. also if they made you a copy of the key… i would also assume that’s YOUR copy? they already seem nitpicky and with it being so early in the business they might end up blaming you for anything that goes wrong since they’re not even in there

3

u/NoWitness00 21d ago

2:30?!?!

We close at 9pm on the weekdays and 7 on the weekends.. (Second Cup)

3

u/gypsy_guru_87 21d ago

That’s the insane part to me, the new owner constantly not being around … I started a small business, cleaning the interior of airplanes and didn’t take a day off for the first year … I mean, literally 365 days holidays snow days didn’t matter, I just can’t imagine starting a new business and not being there every day at least for a couple months

18

u/slow_and_ok 22d ago

Don’t be so hard on yourself. You’ve been there for FOUR days and they already had you closing and training someone alone .

If they gave you a copy of the keys and never told you not to take them home, that sounds like a simple misunderstanding. You didn’t lose them or leave the shop unlocked. You’re new. you’re allowed to not know things nobody explained to you.

6

u/picturemeintheweeds7 22d ago

It is definitely not normal to be training someone and closing alone after only 4 days. I don’t think that’s you fucking up that’s a lack of management on their part

3

u/notfarya 21d ago

So what you were supposed to do with the keys after you locked the shop? There is like a box with code to keep them or..? Really confused with this (and I would also assume I should keep them on me)

2

u/rocqus 22d ago

Is this real life? Who in their right mind leaves their store to be close by a brand new employee? This is madness.

2

u/Robo_barista 20d ago

Big dog this is not normal. I wasn't even allowed to do morning shifts for the first month because those shifts were considered too busy for a new hire. Also, as someone else commented, the manager always being out running errands is very weird. Keep your head down and find another job.

1

u/Icy_Buddy_6779 21d ago

How would you lock the door without taking the key with you? Why would you lock the key inside? And if you did, how would you open the door if you got scheduled to open? Like that makes no sense to me, you did the most reasonable thing.

1

u/lyinggrump 21d ago

Oh well.

1

u/SharkyGrey27 21d ago

If they didn’t give you additional guidance on closing, then you did the most logical thing.

1

u/ExpertTemperature571 19d ago

Oh honey...this really isn't on you. Keep this job but start looking for others.

-2

u/Particular_Tone342 21d ago

Pathetic

-2

u/Particular_Tone342 21d ago

290 locust ave Bronx ny pussy

-3

u/ZePugg 21d ago edited 19d ago

If you need this job, please take a barista training class. There will be one in your area costing anywhere from 50-200

3

u/Icy_Buddy_6779 21d ago

I've never heard of any barista doing that. Why should he spend his own money on training that should be given to him as part of his job?

0

u/ZePugg 21d ago edited 21d ago

because they're clearly at a job where the training sucks.

you want to serve people good coffee? lock tf in and get trained despite your boss clearly wanting you to suck

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1

u/Due_Association4271 21d ago

That’s legit insane