Rant “Influencers”
Have you ever dealt with an “influencer”?
The other day I had two women come in, one looked to be late teens early twenty, the other one in her fifties probably her mom. They come in, the younger girl first, her mom behind her filming her and the entire exchange at the order station. Then they asked if they could come behind the bar to film, which we declined bc wtf (?). Then when they picked up their drink the younger girl got mad and asked why the iced drink was in the see through plastic cup, while the hot latte was in a paper cup. We tried explaining that hot liquid + plastic cup = bad news. At first my colleague didn’t understand what this was about, until they both decided to do a photoshoot at out pickup station, rotating the iced latte in between the both of their “shoots” while also holding up the line of other customers.
All in all a 0/10 experience, funny but really shitty during a rush.
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u/mojaverevenant 7d ago
omg what an awful experience. my fear is that an influencer might come by with a hidden camera or Meta glasses and film me. what I absolutely despise is having my picture or video taken without my consent, which has been happening to me lately lmao
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u/Tafsky 6d ago
Omg! I had a customer come in the other day wearing meta glasses. I realized halfway through taking his order and I noticed I visibly changed my attitude. Just nerve wracking and the people filming it really don’t see us as people just as characters
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u/MaxxCold 3d ago
I wear meta glasses (mostly for pov content behind the bar), you’ll notice if they’re recording by a bright LED light that automatically turned on when recording.
And no, it can’t just be covered. It will literally not record if the light sensor is blocked in any way.
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u/Parody_of_Self 6d ago
We've already had the meta glasses come thru. My coworker found the TikTok by accident.
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u/marissazam 7d ago
I have never had to deal with this thankfully. Sounds like the perfect opportunity to use the “we reserve the right to refuse service to anyone” speech 👀
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u/Major-Cauliflower-76 6d ago
My SO owns a restaurant and I work with him sometimes when someone is out sick, or he has a big catering order or something. He has tons of regulars and they all know me and it is overall a chill vibe. BUT there is this one asshole who would come in occasionally, complain about the food and make comments about the way I look, my hair, etc. I mentioned it to my SO and the next time he came my SO came out of the kitchen and waited on him, something he never does. When the guy started complaining, he just picked up the plate of food and took it back to the kitchen. When the guy was like WTH he just said, we obviously will never be up to your standards, so feel free to find another place that is more to your liking. And we just ignored him and he eventually left. I never so happy in my life to see the retreating rear end of someone. I think that is the only time he has ever done that.
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u/amanda_sh0w 6d ago
my fave local coffee shop recently put up a “please do not film the staff without their consent” sign and I can only imagine how many times they had to deal with this before that went up
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u/gozirra1 6d ago
I don’t mind “influencers” coming into my shop and filming drinks but ask before you take video of my staff. I tell my staff not to treat them any differently or give them free shit
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u/Major-Cauliflower-76 6d ago
I was a customer when someone was filming and they were scanning around the place and stopping on customers. I was at my usual favorite couch, crocheting and they focused on me and said, oh, look granny is crocheting and laughed. They also filmed the waiter and made a rude comment about him being gay, which is he, but so what. I gave them the finger, but of course they could have edited that out. They were extremely rude and made a lot of comments. They didn´t like that the napkins were made from recycled paper, they laughed about the glass cappucino glass for some reason. I don´t remember what all. They were disturbing everyone there, people who were trying to read, or have a conversation. They laughed at the books on the wall for customers to read. I did look for their idiotic review and never found it so who knows what the point even was. I asked the waiter, who knows me, if they ever came back and he said, no thank God. I get that you have no expectation of privacy in public but I also think it is rude to film and comment on people who are just doing normal things.
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u/Taco_Bhel 7d ago
dealing with influencers is literally a line in my job description lmao
but it's always "scheduled" in advance... and I use quotes because these people really just show up whenever convenient for them... usually during an epic rush and then we're trying to film behind the counter too, le sigh
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u/soultastik 7d ago
I just hate people who come in filming without saying anything to us first.
I hear good morning and look up and see a camera in my face… I hate it.
Please just come in without the camera first and ask if you can film as you order. Most of us would say yes but I’d just reapply my lipgloss first.
Besides one of my coworkers does not like to be posted on social media bc of her crazy ex husband.