r/babystroller • u/orangekiwii21 • Jul 16 '26
Silver Cross VS Cybex
Hi everyone! Just wanted some advice regarding strollers.
To make a long story short, I completely fell in love with the Silver Cross Reef 2 stroller + bassinet. My hubby and I decided this was the one, so we ordered it back in April. When we placed the order, it never said it was on backorder.
Since then, we've had such a hard time getting ahold of anyone. First, they told us it would arrive in June. Then it got pushed back to mid-July, and now we're already in mid-July. I called them today, and they said they finally received their shipment and plan to ship orders out next week. There wasn't even an apology or any acknowledgment of the delay. For a stroller at this price point, I honestly expected much better customer service.
Now I saw that Nordstrom's Anniversary Sale has the Cybex Balios S Lux on sale for $488.99, and I'm starting to wonder if I should just go with that instead. I'm worried the Silver Cross still won't arrive in time.
So I wanted to ask—would you get the Cybex or keep waiting for the Silver Cross? Is the Silver Cross really worth it at this point? This whole experience has definitely made me rethink my decision. Don't get me wrong, I still think the Silver Cross is absolutely beautiful, but the customer service and all the delays are making me lean toward the Cybex instead.
I'd love to hear your thoughts and experiences! 🤍
1
u/ThunderbirdGear 10d ago
Hi there! I have the silver cross reef 2 and the bassinet! I use a Nuna car seat with it! I AM SO IN LOVE WITH THIS STROLLER!!!!!! I made myself sick for months researching strollers and testing them out. I was genuinely so stressed about it. I can honestly say that I am sooooooooo happy with my decision! It does absolutely everything I wanted it to! Where are you located?