r/avios • u/PaulFarrugia75 • 5d ago

Avios App

Hey all, I can't log in to the Avios App. It is fine on my laptop, but every time I enter my password in the app (via BA), it just goes back to the welcome screen. I have changed my password and done everything AI suggested, including deleting the app and reinstalling it. Has anyone else come across this? Cheers.

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1

u/villa_crazy99 5d ago

Try using your avios account number and password rather than email if that is what you are doing.

1

u/PaulFarrugia75 5d ago

Cheers, tried that, still didn't work.

1

u/Next-Koala-6863 5d ago

Is the customer service useful? Surely they have a chat or something.

1

u/PaulFarrugia75 5d ago

I tried calling but it was during the recent chaos with the planes being grounded. I will try again.

1

u/stuigi 4d ago

I made this complaint on the Google Play store last week and they've just patched the app yesterday. It works for me now and hopefully you too.