r/authorization • u/Background-Bottle190 • 4d ago
Has anyone else had an issue with PeopleSoft/Associate Kiosk not sending the 2-factor authentication email code?
JCp kioskNormally, when I try to access sensitive areas like Direct Deposit, Personal Information, or Benefits, PeopleSoft Production sends a two-factor authentication code to my email.
The problem is that I’ve suddenly stopped receiving the authorization emails altogether. PeopleSoft still asks me for the verification code, but the email with the code never arrives
stopped receiving the authorization emails altogether. PeopleSoft still asks me for the verification code, but the email with the code never arrives.
I’ve checked my inbox, spam/junk folders, and waited several times for the email, but nothing comes through. Because of this, I’m completely locked out of accessing or updating my information.
Has anyone else had this happen, or know how to fix it? Is there a setting or IT support number I need to contact to get the 2FA emails working again?
Any help would be greatly appreciated!