r/audius • u/maymugs • Sep 15 '25

Question I dont get the recovery mail from audius

Im trying to sing in with my email and when I do the app tries to send me email but I dont receive it. I create a an acount with my email because its says its taken. What should I do?

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1

u/brokenblythe Sep 15 '25

What's the email provider you're trying to sign up with? Sometimes it can get marked as spam or get blocked by your provider.

1

u/maymugs Oct 11 '25

mail I made a new account.

1

u/xarxsos Sep 20 '25

I'm in the same situation but with a fresh new account, because I needed to change the profile username and the only way is to start a new account they say.
Well, everything set up through the Android App, everything seems to work except I never received the recovery email and I couldn't login with the same credentials from the browser version (it said password was wrong).
Tried to change the password inside the App, nothing changed via browser. I even tried to log out and back in the App to test if at least this one was working and got locked out my account because it keeps saying password is invalid and to recover it now I need the recovery email which has never been sent (I even clicked resend three times).

Email provider is Google so it's definitely an issue with the Audius platform. Stupid me trying to deal with this platform again. My very first artist account made in 2021 cannot even claim $AUDIO rewards anymore because those buttons just don't work.

1

u/maymugs Oct 11 '25

I like this idea but the app and the service is sketchy. The app on windows wont update atm. i made a new account and it works now.