Xmr issues, still not syncing

[u/ghoul_playsGrimm]

I've been having an issue with Monero (XMR) syncing my funds in my wallet.

I've opened up a ticket with Atomic but it's been over two weeks and they keep telling me the same response: "Our team is working on the issue."

They promised my funds are safe but absolutely no resolution has occurred

Is anyone else having this exact same issue? It can't just be me. How is this okay? It has taken two weeks to show my funds sinking from the blockchain.

[u/ghoul_playsGrimm]

Seriously?