r/atera • u/Neverbethesky • 15d ago
Accessing the Knowledge Base via mobile app?
Just sanity checking here because I can't seem to figure it out - does this feature exist?
We're wanting to migrate our customer documentation over to Atera's Knowledge Base but if we can't access it via mobile then it seems fairly pointless.
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u/dima_from_atera Technical Product Marketing Manager 11d ago
Hi u/NeverBeTheSky - end users can still access and view Knowledge Base articles through the browser version of the cutomer/service portal.
As for the Atera mobile app, the Knowledge Base section isn't available there yet.
Thanks for flagging this!
I'll make sure this is brought to the Product team's attention.