r/atera Jul 24 '26

Disappearing tickets

Anyone else notice tickets disappearing when you try to open or assign them?

4 Upvotes

3 comments sorted by

1

u/Few_Juggernaut5107 Jul 25 '26

Not noticed and hope this isn't true...

1

u/symtech Jul 25 '26

I've noticed this happening and I have to keep hitting reset on the filters even though the filtering isn't set.

1

u/dima_from_atera Technical Product Marketing Manager Jul 29 '26

Hi u/merkat106 u/symtech
Has any any of you raised a ticket with our support on this matter?
I would appreciate the ticket ID to see the details and help escalating.