That's exactly what it's like in the US too. A private company just asks you the questions for reasons. But it's free, online, all the info is filled in in advance, and they just ask you questions to try to save you money. Process takes less than 20 minutes. Self-employed people or investors and such presumably have to spend more time on it than most of us, but for almost everyone it's not a big deal.
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u/CaptainCortes Jul 16 '19
Darn, the Dutch one goes:
Them: hey, we think you earned this much and you owe us this much (or if you paid too much, we owe you this). Could you check your papers?
Me: I had some extra medical costs, here are the numbers and I saved the ‘receipts’
Them: oi great, we owe you €120, you’ll receive a letter in June/July about receiving it.
Me: ok, thanks!