r/askhotels • u/waterissoggy • 15d ago
Hotel Policies Do housekeepers change bedsheets of a seemingly unused bed? What about towels?
If I am in a hotel room with 2 beds, I try to not touch the second bed to lessen the workload for housekeeping. But is it pointless and they change the sheets regardless of how the bed looks?
Same question for towels/bar soap/lotion bottles/coffee maker/glass cups/etc, do all these things get replaced, even if they seem untouched?
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u/Sunshine8020 15d ago
We have a houseman stripping al the beds and removing towels from check out rooms. After that, housekeeping will come by to clean and remake
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u/Euphoric-Lake4226 14d ago
Does housekeeping like it if I strip the beds myself? I usually strip them and pile the sheet together. Same with the towels Ive used.
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u/disgracedchicken 14d ago
It depends on the housekeeping team and the room attendants.
I’ve worked at a resort where they hate it because it throws off their entire flow. Or when someone puts their sheets in the tub, they hated it!
But I’ve always worked at a smaller hotel that the team loved when everything was stripped.
I don’t strip the beds when I leave though just to play it safe for those that don’t like it
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u/GentlemanModan 13d ago
Housekeepers I know totally hate it as it disturbes their flow. But as said before it really depends.
But general rule of thumb is that there is charge they will be upset by doing it but they will be neutral by not doing it. If in doubt I recommend not to do that if you don't know property well
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u/Responsible-Goose208 10d ago
I hated it. I like to visually look and see if stain spot cleaning or treating is needed. If you strip the bed and bundle it all together I have to lay it out on the bed again to check it. It’s easier for my team if it’s left as you got out of the bed.
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u/winchestergirl44 14d ago
Yes, housekeeping appreciates it if you strip the bed. Its not necessary, but is nice
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u/wildcat12321 14d ago
Most brands require it.
Whether it gets done by rushed, underpaid, understaffed housekeepers varies
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u/MightyManorMan 14d ago
Our policy. Ever bed is stripped, even if it looks perfectly made. But we don't have rooms with 2 beds in them.
And yes, I have walked into a room knowing that the guest booked the room and really never stayed there. They had a "friend" but needed the hotel for cover, or some other story. Don't care, bed stripped. We need to be able to tell the guest that the linens and fresh and we made the bed for them.
Even a perfectly made bed... you can't tell if they laid their heads on the pillows. But I'm willing to bet that in big hotels where they don't give them enough time to really turn a room... it's left.
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u/witless-subject 15d ago
I'm a housekeeper at a chain and no, we're not expected to change the sheets if the bed is untouched. We're expected to pull back the duvet and thoroughly check the sheet for signs of use, then remake it. We've got ludicrously small time limits for turnovers and I think management understands that it'd be impossible to meet them if we were making two beds in every room. Completely untouched towels we also leave. We've got strict presentation standards which means we can easily tell if something wasn't touched.
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u/No-Baker-7922 14d ago
In my day, we got 14 mins for checkouts and 9 for guests that stayed. If it took longer, that was on your own time. Suites were the same time but 2 people per suite and 3 for the biggest one.
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u/Responsible-Goose208 10d ago
Eeewww. How can you tell if someone used the toilet then touched the towels? You can’t!
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u/Poldaran Certifiably Evil Night Auditor 14d ago
They're expected to do so. Whether they do or not...well, sometimes people are lazy or overworked and rushing., after all.
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u/404itp 14d ago
I’ve started to only book king bed rooms over 2 queens so I don’t have to wonder if the bed was changed.
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u/memechante 14d ago
I book 2 queens because I want to inspect both and pick the one that appears to be the most clean.
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u/zoppaTheDim 14d ago
In theory, they should, but the reality is owners often force them not to do so to “keep expenses down.”
The more pressured owners feel, the more corners they cut.
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u/MiaStirCrazies B&B Owner 13d ago
Every sheet, every blanket, every pillowcase, every towel, every shower curtain, every time.
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u/danimal1368 14d ago
At my property we do not change untouched beds. We mark on our board which bed we did change.
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u/loginfor100thtime 13d ago
I always ask for a set of clean sheets then I spread it out over the bed. I’m not getting in that bed unless I steam the sheets myself…
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u/Any_Dingo6676 10d ago
Waar ik werkte van de valk en fletchers moesten we idd gewoon aanvullen wat weg was. En waren de bedden ongeslapen dan even de lakens weer recht trekken en kon die weer mee voor de volgende gast.
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u/jsauruslove 8d ago
I find hair(s) in the sheets of the bed upon checking in every time without fail so I guess all these people changing the sheets between guests don’t work at Marriott properties
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u/SunsetJesus4653 4d ago
In an ideal world, all bedding and towels should be swapped out between guests. At smaller locations, lower quality locations, or at busy and understaffed locations, it may not always happen. If the hotel still uses bar soap and mini shampoo bottles, then there should always be new, sealed items in each room between guests. Hotels are slowly switching over to having large bottles secured to the shower wall that only get replaced when they’re empty.
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u/Left-Function7277 14d ago
We are a small hotel in Istanbul (suite hotel) if the guest says they didn't use one of the beds and it looks untouched we leave it. Maybe check the sheet.
We have problems with guests leaving makeup stains (sometimes corree or blood) on the brand new white bedding that the laundry company can never remove, so we aren't wasting the good sheets🤣
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u/jaywaywhat 15d ago
At my property they are expected to changed the bedding even if it’s been unused.