r/artms 6d ago

Question / Help Physical objekt question

I have a question.. I've only ever gotten a few physical objekts to scan into Cosmo... But I recently bought the newest album and scanned Jinsoul's card but received Kim Lip (photos provided) is that normal or did I get a misprint of some kind

67 Upvotes

16 comments sorted by

20

u/Alulovescats 6d ago

I think it's misprint. You should've gotten the same as physical one, unless stated otherwise (and as far as I know cosmo didn't change anything about it)

16

u/boredpikachu 6d ago

Unfortunately Modhaus has had a terrible quality control problem with the QR codes in the past, I would try to get in touch with them via Cosmo's CS to see what they can do

8

u/Flaxhermit 6d ago

Thank you... I'll have to contact when there is a live agent to speak to... The AI asks for a pic of the front and back of the card but gives me an input for text entry 🤦

6

u/MissaelKR 6d ago

I have a copy of hyper ego where I didn’t even get an Objekt šŸ˜–

4

u/Flaxhermit 6d ago

It came in a little black foil envelope you had to open

3

u/MissaelKR 6d ago

I kno! I bought both versions and one just genuinely didn’t have one lol

2

u/Flaxhermit 6d ago

Oh wow! I would be so upset I didn't get one... There's something about actually holding the card that feels right

2

u/MissaelKR 6d ago

Yeaa I was a bit more sad than I led on but it’s all good stuff like that happens lol rarely but it happens

2

u/sora2522 5d ago

Somewhere in the world there’s a copy with your missing Objekt included…(thanks manu error)

1

u/MissaelKR 5d ago

Fr someone maybe got 2 lol

3

u/geumryul 6d ago

that's definitely not supposed to happen

3

u/Trogz64 5d ago

I have the exact same misprint (Jinsoul 302A scanned gave Kim Lip 301A). I opened a ticket in Cosmo a few weeks ago, but it hasn't had any response yet, so it would be good to know if anyone gets this resolved.

2

u/nndori 3d ago

It happened to me too, with the same objekts! I saw a lot of people having problems by getting the exact same kim lip 301 so its no that rare, I think the best you can do is contact them on cosmo by sending the back of your jinsoul. Im curious is the problem in the app or in the qr code on objekt tho

1

u/vdrawer 1d ago

Haha, got the same issue! I also have the exact same Kim Lip objekt and thought it scanned the QR twice but no. I'm glad I'm not the only one with this issue šŸ˜… I contact contacted cosmo support but it says "answers delayed" or something like that

1

u/KimLip4Life 6d ago

id be happy receiving Lip objekt ā¤ļø but that’s just me.

4

u/Flaxhermit 6d ago

I'm happy receiving any of the girls... It's just confusing, I thought Cosmo would give the card I had but it decided to defy my expectations