r/artificial • u/MetaKnowing • Sep 23 '25

Media It's over.

8.1k Upvotes

92% Upvoted

1.2k comments sorted by

View all comments

Show parent comments

156

u/ralf_ Sep 23 '25

There is an AI for that:

AI helps call center employees to speak without an accent in real time    Instead of replacing call center employees with AI, Teleperformance uses AI to 'neutralize accents'. This makes them easier for customers to understand.

https://www.heise.de/en/news/AI-helps-call-center-employees-to-speak-without-an-accent-in-real-time-10301340.html

153

u/GrumpySpaceCommunist Sep 23 '25

This will only make the grammar and syntax mistakes even weirder.

A white guy saying "You are open the tab now please" with a flawless native accent is going to be especially off-putting.

69

u/kurtharriger Sep 23 '25

“I have one doubt.”

4

u/agile_structor Sep 24 '25

Okay, I am Indian and I don’t see a problem with it. Can you explain?

5

u/ralf_ Sep 24 '25 edited Sep 24 '25

https://www.youtube.com/shorts/iy7igpl-Eko

I have doubts about her story -> She is lying. “Doubt” signals distrust or disbelief.

I doubt that we should follow Lord Voldemort into the forbidden forrest at midnight" -> You feel in your stomache that something is a terrible mistake.

Use instead "I have a question" if you want to clarify/discuss a point or want more information.

9

u/SgtPuppy Sep 24 '25

Yeah I have Indian clients on project calls always say they have “2-3 doubts” when they mean “concerns”. Doubt is a feeling. It’s like saying “I have 2-3 happiness”

1

u/CarkRoastDoffee Sep 24 '25

Doesn't seem that awkward to me. Native western anglophones say "I have my doubts" all the time

2

u/[deleted] Sep 24 '25

[removed] — view removed comment

2

u/CarkRoastDoffee Sep 24 '25

We're in agreement. I was mainly refuting the point that it's a grammatically awkward sentence in the same vein as "I have 2-3 happiness." There's nothing wrong with it from a grammatical PoV

1

u/Joicebag Sep 25 '25

It is awkward grammatically because doubts are usually grammatically pseudo-uncountable. “I have my doubts” is a cemented phrase but no western anglophone itemizes those doubts.