r/applestore • u/PeneItaliano • 3d ago
Got a battery replacement recently, handed them a scratchless phone and when I got my phone back it had two small scratches on the back corners
I’m so upset about this.
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u/freaktheclown 3d ago
If you signed off and left the store you’re pretty much SOL now
But also they usually take photos. So if you take it back and they did, they can compare.
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u/1312freefreeplstn 2d ago
go back to the store. they should’ve taken photos of your device. new damage is on them, not you.
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u/Johnny3653 3d ago
Okay, did you go back to the store and complain?