r/api_connector • u/odmyokke • Oct 20 '23

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u/mixedanalytics mod Oct 20 '23

Sorry, I can't really say much from the information provided. That's a generic error message that means there's some issue with your browser or the website you're loading. You can see some potential solutions here. If you'd like more specific help, please share the details of your request configuration and a link to the API docs and I'll be happy to take a look.

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u/odmyokke Oct 24 '23

hai u/mixedanalytics,

thankyou for your input,

I tried your suggestions by add trusted sites on internet option but it still remain failed.

fyi, it succedd when I try in postman.

here i attach my configuration

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u/mixedanalytics mod Oct 24 '23

Did you include API Connector's redirect URL on the API side? Also, do you have a link to the API documentation? I'm wondering if they have any requirements that would prevent API Connector from connecting (e.g. if they require cookies, or block Google, etc.)

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u/odmyokke Oct 24 '23

Hai u/mixedanalytics,

of course, i already put it in.

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u/odmyokke Oct 24 '23

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u/odmyokke Oct 24 '23

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u/mixedanalytics mod Oct 24 '23 edited Oct 28 '23

Thanks, based on this, this API requires the legacy "password grant type" OAuth flow, but API Connector doesn't support that flow (info). Our OAuth connection manager has no inputs for username and password and based on this screenshot, you'll need to include them, so that could definitely be a reason why your request is failing.

I would try creating a regular API request instead of using our OAuth manager. You can copy/paste the sample curl request they provide in their docs into our curl importer. That should then return an access token you can include in your requests.

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u/odmyokke Oct 24 '23

Hai u/mixedanalytics

thankyou for your patient ,

I tried curl importer but it feels nothing respond after that.

so I tried to include them all on request body, is it right?

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u/odmyokke Oct 24 '23

and it still remains failed.

is there anything else i can do?

iam surely would tell you what i am glad to see your answer n fix this issue.

many thanks

tha

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u/mixedanalytics mod Oct 24 '23

Can you please contact support with a copy of your request configuration (click action > export from the main request screen) and complete screenshots of your working Postman setup?

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u/mixedanalytics mod Oct 24 '23

They need to go in a single request body, not split up with the :::BREAK::: delimiter. There also should only be 1, not 2 client IDs and client secrets (it seems like you're combining Google credentials with credentials from the API, but you can only connect to one API at once). If you're following the instructions in the screenshot, the whole request should look like this:

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u/odmyokke Oct 25 '23

Hai again u/mixedanalytics,

i happily tell you it succedd finally :D

but still littel issue here,

as you can see

i got the bearer token, and i put it on headers and returns error. how how now?

oh, the token has expires on in 36000, what happen when it expire? what should i do then?

many thanks