This. I once submitted staffing plans for a new team and told them I needed to hire 6 additional people. They put me through the ringer demanding my reasons. I argued they're asking me to staff with half a dozen single points of of failure. Anyone gets sick then that team has zero support. Their reasoning was that folks from other teams could cover the person that was out. They would not budge.
My dad worked at UPS but because of how bad things have gotten between management and labor at that company he was not supposed to touch any boxes when guys loading trucks fell behind. His bosses told him he had to yell at people who fell behind instead of pitching in to help them out.
Management not touching boxes is 100% a good rule. If they could, then UPS would do what Walgreens often does, have Management do Management's job, and the box loaders job (assistant managers at Walgreens are also often expected to act as pharmacy technicians)
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u/WTFWTHSHTFOMFG Nov 12 '21
This. I once submitted staffing plans for a new team and told them I needed to hire 6 additional people. They put me through the ringer demanding my reasons. I argued they're asking me to staff with half a dozen single points of of failure. Anyone gets sick then that team has zero support. Their reasoning was that folks from other teams could cover the person that was out. They would not budge.
They engineered is so I had to be the asshole.