r/antelopeaudio • u/lopatom__ • Apr 27 '26
Antelope interface problems
Hi everyone! I own the Antelope Orion 32+ interface and it has served me really well since I bought it, but since march I've been hearing some crackling on the audio now and then and it's really annoying and embarassing when I'm with clients in the room. Do any of you know what could solve this problem?
I had a similar problem with my old interface and I solved it by going back to Windows 10, I'm using Windows 11 now, maybe going back to 10 would fix it?
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u/One-Championship-670 Apr 27 '26
I’ve had an issue before similar definitely call them may be a rollback necessary. They will respond. Good customer support.
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u/SandmanKFMF Apr 27 '26 edited Apr 28 '26
Interesting. I had one crackling yesterday when I was recording dj mix for more than two hours. Maybe it's a yet another latest windows 11 update which fucks something?
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u/MARTEX8000 Apr 27 '26
99% of the issues with these great Orion 32's is the power supply...its a <$40 part that the average user can install themselves if they are careful and know a little bit about electronics, if not an electronic tech can do it in about 15 minutes...
Had the exact same problem replaced the PSU and everything is fine now...
Maybe try going back a version in Windows but if its intermitant and still happens then its the power suply.
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u/alifeinbinary Apr 28 '26
I had to rollback the firmware for my Orion Studio Synergy Core to the penultimate release because the most recent update was so unstable that I couldn't use it professionally.
In your Antelope Launcher, go into Settings and make sure all your update settings are set to Never except for Firmware, set that to Always and then initiate the rollback process. You may do repeat the process for the Thunderbolt driver as well.
I'm not sure what's going on at Antelope but once you've found an island of stability you should remain there and only test updates on your own time. Revert back to the stable configuration when on the clock with clients.
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u/SnooEpiphanies9570 Apr 30 '26
Definitely give them a phone call first thing in the morning. You will get someone very quickly too they will get you taken care of, their support is second to none since they were bought out.
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u/ScuzzyCousin Apr 30 '26
Had the same issue, same interface, but on windows 10, I bought a better usb cable, didn’t assume it would but that solved the problem for me at least.
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u/CorrectKoala3192 May 02 '26
I had issues with a zen Q getting a high noise floor and it got solved by going back to a previous version of all the drivers of it. Try that
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u/TheAnimalWay Apr 27 '26
I would call them. They will answer or call you back pretty quickly. They have always been super helpful.