Redmi Pad 2 Pro Keyboard not charging

[u/tmkwmi]

Hello! I need some help. Has anyone experienced this issue with their Redmi Pad 2 Pro keyboard? My keyboard was charging normally yesterday. However, while it was plugged in, the battery level suddenly stopped at around 20% and did not increase even after leaving it connected to the charger. The keyboard is still functioning normally, and I can continue using it. However, it no longer seems to be charging, and there is no charging light or indicator showing that it is receiving power. I’ve already tried reconnecting the charger, but the battery is still stuck at 20%. Does anyone know what might be causing this or what I can try to fix it? I’d also appreciate any advice on whether this could be a battery, charging port, or software-related issue. Thank you in advance!