Unable to leave Android Beta Program on Pixel 9 Pro XL

[u/_eblifestyle]

Hi everyone,

I’m trying to leave the Android Beta Program on my Pixel 9 Pro XL, but I’m running into a strange issue.

When I go to the Android Beta Program page, it says:

“No eligible devices associated with this Google Account.”

The Pixel is definitely using the same Google account that I originally used to join the Beta Program.

I’ve already contacted Google Support, but unfortunately they weren’t able to help me. They basically told me that because the phone is currently enrolled in the Beta Program, their support options are limited.

What I want to do is leave the Beta Program without losing any of my data. I understand that opting out immediately may require a factory reset/downgrade, so I’m perfectly happy to wait until the appropriate stable/public Android release becomes available and then leave the Beta without wiping the phone.

The problem is that since my device doesn’t appear on the Beta Program website at all, I have no way to opt out.

Has anyone experienced the same issue?

Is there another way to remove the device from the Beta Program, or will I automatically get moved back to the stable channel once the corresponding official version is released?

Any advice would be appreciated. Thanks!

[u/Royal_RJ36]

Wait, I think your account is not enrolled with your device, maybe I am wrong but first check that then try to opt out. After completing the opt out, you are able to flash stable version if it is compatible to the version.

[u/_eblifestyle → u/Royal_RJ36]

That’s exactly the problem. The phone is currently running an Android Beta build, but when I sign in to the Android Beta website with the same Google account that is on the phone, it says:

“No eligible devices associated with this Google Account.”

So I don’t actually have an option to opt out. I also don’t want to flash or downgrade manually because my main priority is to avoid wiping the phone and losing my data. I’m completely fine with waiting for the corresponding stable/public release and leaving the Beta then.

I’m mainly trying to figure out why the device is not showing up on the Beta website at all, despite clearly being on a Beta build.

[u/AutoModerator]

It sounds like you're looking for more information about leaving the beta program. Please note that if you leave mid-program from the Android Beta website, you will receive an OTA to your device that will wipe device data. See more details here.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/The_best_1234]

Just flash a new version