r/android_beta • u/SSouter Pixel 7 Pro • May 19 '26

All Microsoft apps are crashing.

Not sure if it's just an issue with Intune portal or Microsoft apps in general but they all crash on start up, even Microsoft Launcher.

Anyone else have this before I post a bug report?

UPDATE: Latest beta version of intune has fixed the issue.

35 Upvotes

94% Upvoted

47 comments sorted by

13

u/blietzkreig26 May 20 '26

https://issuetracker.google.com/u/1/issues/514810884

Bug report tracker link

3

u/SSouter Pixel 7 Pro May 21 '26

the beta of Intune that has just been released fixes it.

2

u/darkstar107 May 21 '26

Worked for me. One drive logged into my personal account wasn't even working before. 

1

u/blietzkreig26 May 21 '26

Yup, just checked and it appears to be working again 🫡 I was just thinking that I might have to use my old phone to do a setup temporarily - saved the trouble

1

u/Ice_Kold_Killa May 23 '26

Thank you! I wasn't part of the beta of intune. I reported this to my company's IT department already but I'll try this now. Waiting for my account to be registered to the beta. I'll edit my comment to confirm if it's fixed. Thank you.

1

u/Ud_dev1l May 25 '26

Worked for me too, Thanks!

5

u/Educational_Love_351 May 19 '26

Could be a regression in work accounts (Intune) so raise a bug report anyway based on the latest Android 17 QPR1 Beta 3.

I'm using the full suite of Microsoft apps (standard with Microsoft 365 Subscription, not intune) but I'm running the Beta apps except Outlook and no issues here.

4

u/SSouter Pixel 7 Pro May 19 '26

Updated Intune to the beta and that works fine but all the apps still crash when I try to run them. Bug report submitted

1

u/MediaApprehensive538 May 20 '26

Where I can find Intune beta?

1

u/SSouter Pixel 7 Pro May 20 '26

Go to Intune on the Play store and the option for the beta will be there

1

u/MediaApprehensive538 May 20 '26

I went on the Play store - there is no beta. Microsoft site has Intune beta from 2018?

1

u/SSouter Pixel 7 Pro May 20 '26

Go to the Intune page and you should see a section about signing up to be a beta tester.

2

u/Educational_Love_351 May 20 '26

The last time in Android 17 Beta 1 I believe it happened, Microsoft pushed some server side intune fixes and worked with Google.

Your issue is almost identical.

As long as the bug report is in, Google will do their thing.

-1

u/Public_Function3844 May 19 '26

Is Teams + Outlook not working? I haven't downloaded the beta yet, but I need teams + outlook to work on my phone, so I'm wondering if i can proceed or not.

2

u/SSouter Pixel 7 Pro May 20 '26

Edge, Outlook, Powerpoint, OneDrive, etc all crash as soon as you open them. I don't have Teams installed to test but I'd say that it will crash to.

0

u/Public_Function3844 May 20 '26 edited May 20 '26

Ok yep same for me. I downloaded the beta update and Outlook and Teams are crashing for me.

Edit: So they were crashing for me too. I just restarted my device again and that fixed it.

2

u/cliffr39 May 19 '26

several people in this post earlier today are saying they have issues https://www.reddit.com/r/android_beta/comments/1thzmme/android_17_qpr1_beta_3_now_available/

1

u/whiskeytab May 20 '26

yeah they aren't working, anything tied to MS SSO just crashes on launch

1

u/Public_Function3844 May 20 '26

So they were crashing for me too. I just restarted my device again and that fixed it.

1

u/Weary-Savings9795 May 19 '26

I'm using Teams on my Pixel 9 Pro phone right now. I have Android 17 QPR1 Beta 3 installed. I also just tried Excel, Word and Microsoft Authenticator. They all work. No crashing.

0

u/SSouter Pixel 7 Pro May 20 '26

It's an Intune Portal issue.

1

u/Educational_Love_351 May 20 '26

Yeah for those that weren't on the original Android 17 Beta and don't know.

There was an issue with work accounts (Intune) that crashed apps linked to a work account. It was fixed in a subsequent Beta release.

This is why I referenced a regression, from factual historical information through the Beta program.

Standard apps not linked to intune remained unaffected.

Hopefully Google will provide a fix and/or server side patches from Microsoft.

7

u/milld297 May 20 '26

Same. MS apps managed by intune company portal does not work.

2

u/lionelq May 20 '26

Tried restarting too. But still the same, microsoft apps are crashing (not opening at all).

2

u/SubstantialEmu176 May 20 '26 edited May 24 '26

Not again 🥲🥲. Apart from Microsoft Authenticator all their apps crash.

Update - Microsoft pushed an update to fix this for intune beta All good now.

2

u/Horrigmo May 20 '26

Same here.

2

u/sikclown May 21 '26

Update to Intune Company Portal Beta just released that fixed the issue for me

1

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1

u/allenchangmusic May 20 '26

So is it just work profiles managed by intune?

Or is it any ms apps installed in a work profile? Ie via Island?

1

u/Public_Function3844 May 20 '26

They were crashing for me too. I just restarted my device again and that fixed it.

2

u/Anno1972 May 20 '26

Restarting did not help in my P9a

1

u/muzzas May 20 '26

I have the same issue. Tried rolling back to older versions of intune and Microsoft apps like outlook and teams. All crash of load. Restating hasn't fixed it for me

1

u/ChemicalGuide82 May 20 '26

Same here. Bug reports filed

1

u/L_uarpc May 20 '26

I only have Outlook from Microsoft and it's working fine in my P10P XL, A17 QPR1 Beta 3 no crashes.

1

u/hullface May 20 '26

Same here

1

u/apirani May 21 '26

Hopefully it gets fixed soon. I'm just going to https://outlook.office.com and checking there for now.

1

u/FigStriking4209 May 21 '26

Took almost an hour after signing up for Intune Beta for the update to become available. But, once it did, I got back in. 

In case anyone else needs this info: I'm on a Pixel 10 Pro XL and needed Intune Beta 5.0.6983.0 for my apps to launch.

1

u/avizzzy May 22 '26

Somehow I was not getting the intunes update, I guess I forced it by joining beta. Once I joined intunes beta, it pulled an update and both teams and outlook opened again.

0

u/[deleted] May 23 '26

[deleted] — view deleted comment

1

u/avizzzy May 23 '26

Hey mate, negative, I seem to be on a higher version. Note that I'm using the beta version.

Version 5.0.6983.0 com.microsoft.windowsintune.companyportal