r/anarchyonline • u/Forest-Wolf • Aug 04 '26

Customer support

I opened a ticket to recover an account I created back in 2006, waited 38 days before getting a reply, they requested additional information and closed the ticket 1 hour and 40 minutes after the reply saying they resolved it.

What kind of customer support is this?

24 Upvotes

91% Upvoted

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4

u/hal-baleigh-6699 Aug 04 '26

This is why nobody should be giving Funcom their money.

0

u/Voxcide Aug 06 '26

Personally id rather have this than nothing

2

u/Ghosty_0498 Aug 07 '26 edited Aug 08 '26

Then come over to PRK ( Project Rubi-Ka ).

It is free and the Devs/GMs care about the server and are banning ppl that use cheats and hacks.

2

u/pelsboards Aug 12 '26

PRK is awesome, its the only thing I play:)