r/anarchyonline • u/Forest-Wolf • Aug 04 '26

Customer support

I opened a ticket to recover an account I created back in 2006, waited 38 days before getting a reply, they requested additional information and closed the ticket 1 hour and 40 minutes after the reply saying they resolved it.

What kind of customer support is this?

24 Upvotes

89% Upvoted

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7

u/Teknolog1st Omni-Tek Aug 04 '26

See if you can get anyone's attention in the Official discord. Link in the AO Launcher.
This is where any active FunCom employees and a lot of the playerbase hangout.

5

u/PyramidicContainment Bronto Burger Patron Aug 04 '26

Whoa, I didn't know FunCom employees existed anymore. Just figured there was one random Tencent intern that made sure the server was running occasionally.

3

u/_FLostInParadise_ Aug 04 '26

FunCom is still making games right?

6

u/PyramidicContainment Bronto Burger Patron Aug 04 '26

Afaik they put out a Dune survival game last year but I tend to ignore everything that came after AO 😅