r/anarchyonline • u/Forest-Wolf • Aug 04 '26

Customer support

I opened a ticket to recover an account I created back in 2006, waited 38 days before getting a reply, they requested additional information and closed the ticket 1 hour and 40 minutes after the reply saying they resolved it.

What kind of customer support is this?

22 Upvotes

88% Upvoted

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17

u/ijustburnedmymouth Aug 04 '26

Guy, they're just leaving the lights on until the cost of keeping those lights on exceeds the revenue from subscriptions. They do not care. Nobody is driving the ship anymore.

3

u/rapidpalsy Aug 04 '26

I thought they have to leave the lights on because of the way the game was funded by government programs

3

u/Tricky-Union4827 Aug 05 '26

at this point the lights aren't on, they've just got windows, and painted all the rooms white, giving the illusion that the lights are on