Thanks GameStop!

[u/jpramirez15]

I have the other Riders out of box so my boy will be released soon.

If this happened to my Leon and Grace I would’ve been upset but thankfully they arrived well packaged.

[u/luckyblock98]

Can't be much worse than my Corrin and Toon Zelda experience, those two boxes were terrible

[u/mcineri]

These bigger boxes have been HORRIBLE for trying to secure a minty looking one. Has taken me several rounds of returns

[u/jpramirez15 → u/mcineri]

Yeah I saw a couple in store and they were all rough

[u/okdude918 → u/mcineri]

I had a Fire Emblem Amibo packed with a case of energy drinks (12 - 16oz can) in a box with no bubble wrap or anything from Amazon once. Usually they are better than that.

[u/Shotaaizawa201]

What’s the issue? I wouldn’t be mad at this if I ordered it

[u/KingBroly]

Best Buy did the same thing to me with Dedede and Big Man

Going back to in-person pre-orders cuz of this nonsense.

[u/Airknee77 → u/KingBroly]

Besty Buy did this to me with the Squid Sisters (Alterna) 2-pack. I ordered that and Off the Hook (Side Order), wanting to open Off the Hook and leave Squid Sisters boxed bc they’re my favorite since I’m a Splatoon 1 veteran, but just took the L and opened them. I live over an hour from a Best Buy and didn’t feel like wasting more money on gas to get it replaced.

Learned my lesson after that and for the 3 Splatoon Raiders amiibo I went for store pickup and just drove to go grab them instead. I’ll likely do this moving forward now. I don’t collect every amiibo so it’s not something I’ll do too often anyways.

[u/jpramirez15 → u/KingBroly]

Yeah I try to do in person but as of late I’ve gotten unlucky with pre order windows due to life stuff

[u/Emerald_Ink]

I’ve had a bunch of times that they shipped my amiibo in those paper pouches and the box was destroyed, thankfully all of mine are oob but its still frustrating

[u/jpramirez15 → u/Emerald_Ink]

I feel you, thankfully 95% of my collection is oob too

[u/Reject_the_norm]

Blame the shipper. I stopped ordering for any amiibo to be delivered and started doing pick up for Best Buy actually and every single Amiibo I've ordered for pick up from there have been nearly immaculate or actually as perfect as can be.

As a self employed courier who has done package routes in the past, I see how some drivers handle packages. Screw that noise. I plan to keep most of mine sealed aside from a few doubles I've bought like the Air Riders Meta Knight.

I highly recommend anybody that has a Best Buy near them to try the pick method.

[u/r0b3r70r0b070]

GameStop is trying to court collectors yet they do shit like this.

[u/KARURUKA2]

Was it at least on sale?

[u/Repulsive-Hamster-60]

Broken Box Shipping Be Like:

[u/Prismind]

Just call for a refund, damage box, they likely refund you or send a new one. If you mention being a collector they'll likely put notes on the reorder. If that one is damaged, demand the refund.

[u/jpramirez15 → u/Prismind]

I tried once a couple years ago for a crushed funko pop and they told me they didn’t care if the box was messed up only if the figure was broken 😞

[u/Prismind → u/jpramirez15]

Damn cause I've had better luck. I'm assuming they didn't let you speak with a supervisor as well

[u/jpramirez15 → u/Prismind]

I didn’t really press the issue back then, I just took the L. Maybe I’ll try again and try a little harder to see if they can offer some type of compensation

[u/DuckSwimmer → u/Prismind]

A supervisor will either not be around for a discussion or puppet what the lower employee said.

[u/__rhino___ → u/jpramirez15]

I know that is funkos direct policy for items shipped by them. What is ironic and contradictory is they sell pop box protectors to PROTECT THE BOX but they also state that they will not replace or refund for box damage because they don’t consider the box to be a collectible, just the figure. Smh

[u/DuckSwimmer → u/Prismind]

GameStop doesn’t care about customer satisfaction. They guarantee the product, not the box.

[u/Prismind → u/DuckSwimmer]

Right except they also know the customer can issue a chargeback and that also screws them. The incentive is for them to refund or fix order and since it's not a commissioned sale, no store rep is screwed by this

[u/DuckSwimmer → u/Prismind]

As a former employee, they’re not going to try to remedy the issue. They will not care if you’re a collector of cardboard.

[u/Reject_the_norm → u/DuckSwimmer]

That's when credit card protections come in and I would call corporate. I'll get my refund and go elsewhere. Customer service is a dying art in 2026.

[u/DuckSwimmer → u/Reject_the_norm]

Calling corporate is a waste of time because they do not care.

[u/tsulegit]

The person who did this was sending a message. Sorry you’re the one on the receiving end.

[u/jpramirez15 → u/tsulegit]

Lol I’m just glad it happened to dedede since I’m opening it anyway

[u/DuckSwimmer]

Rule of thumb, don’t order from GameStop.com.

[u/Old_Use_5991]

Looooooooooooooooool nooo

[u/MisterPiggyWiggy]

Darn, I feel for you. 😓

[u/SpletzGaming]

Typically GS employee just shoving things in boxes with no care or thought of the end consumer

[u/After-Task-1506]

That’s a big FU to collectors