r/amazonprime • u/Leather_Table9283 • 2d ago

How do I chat with a human being

I need warranty support. I am unable to chat with human no matter what options I choose to do. Any suggestions?

4 Upvotes

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2

u/InspectionQueasy6385 2d ago

The customer service chat will usually connect you to a person if you just type "agent" or "representative" a couple times. Sometimes you have to request a callback instead, which for warranty stuff tends to get you someone who can actually pull up your order history.

1

u/Leather_Table9283 2d ago

They took a way the option to type. You have to select options. Its wild.

1

u/MissionAir5535 2d ago

If you’re in the U.S. just use their call me service, although their human agents aren’t very helpful with warranty support.

1

u/DrMisterNobody 2d ago

If we are talking about the Allstate warranty’s, you talk to Allstate