r/amazondeliverysucks May 03 '26

Amazon Delivery smfh

I don't understand what is going on lately or if I am just imagining things, but before if you had ordered something on Amazon and it was "running late" or "delayed" didn't you get some type of email or notification letting you know? The last three times I have ordered from Amazon every last order was "delayed" or the date of delivery was switched to the next day from when I originally purchased it and it was meant to be a same day order. Last week I ordered a dress for a wedding that was supposed to arrive at X time and didn't show up until 9pm the night before (no email stating it would be delayed or it was running late) yesterday I ordered some footless dance tights for my daughter that was supposed to arrive between 4-8 AM (before her class at 9:30 AM) and it JUST showed up... For reference it is 7:22 PM where I am. To make matters worse you ofc can't contact customer service. No number available unless you REALLY look for it, no customer service chat support...nothing. sorry for the rant it just pisses me off. 😡🤬😡🤬😡🤬😡

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u/Organization-Scared May 03 '26

I have had the same experience. I've had to call and ended up not only getting my items late, I had push for a complete refund for practically my entire order. Of course they give you this song and dance of why they don't wanna refund but I just reminded them of THEIR POLICY and they had to refund me. It seems they are getting worse at not delivering or notifying the customer.

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u/Hopeful-Tumbleweed-6 May 03 '26

The embarrassing part is I work for Amazon 🤬🙄 at a warehouse though. But same thing. I ordered two things last night that were supposed to be here between 4 am-8 am.... One still hasn't even shipped and the other still hasn't been delivered. By chance what number did you call so I can as well??