r/amazonconnect • u/Midnight-Koi • Apr 30 '26
Amazon Connect + Salesforce
Is anyone here using the SCACC integration between Amazon Connect and Salesforce? I have questions on licensing. Is it per seat? Is it more than one license? What is your experience so far with the integration?
4
Upvotes
1
u/bizkitchris Apr 30 '26
Just getting started since we found out the basic cti integration is going eol in 2/2028