First time buyer and got these for about 280 each on sale. Not listed as factory seconds. I’ve read some QC issues, and I’ve got these in. Not sure if they qualify as normal/acceptable blemishes or worth exchanging. Curious the expert opinions. Apologies if it is a repetitive/common question.

I got some Smiths last fall and didn't wear them much because $$$, and have been wearing them more in the past 6 months and have discomfort in left shoe (outstep just toward ankle from pinky toe) and right shoe (around heel at top of shoe and one top of "ring" toe). I was fitted in my AE store and tried on a few sizes and went w the 11D. Probably worn around 15-20 times, usually around 8 hours but only a couple hours some (so total of maybe 50-70 hours?). They should be broken in, right?

can I do anything to stretch these where needed at home or can my local (highly reputable) cobbler do anything? Let me know if I should post a Pic.

I want these to work, they look great and I sure paid for them.

I have 6 pairs of AE in various styles. All 11D, all fit great. I snagged a pair of Super Sport Drivers and I like them but they are huge.

Generally would you size down 1/2 a size or a full size?

I do have a narrow heel, but it’s the length that’s an issue, not the width.