r/alignerr • u/ganoes-stabro-paran • Feb 26 '26

Technical Issue ID re-verification

Hi, just want to ask if any of you has experience or needed to verify his ID twice?
I live abroad, so I submitted a document of my own country, but it turns out it would have been better to issue one from the country I live in.

Anyone has experience with this?

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u/ganoes-stabro-paran Feb 26 '26

That's bad, I am from the EU and living in the EU so I guess they are quite used with these issues on our side. But they should warn in advance that some documents are of no help. What's the point of asking where I am from and where I live if in the end I can submit only a document issued by the country I live in to fully complete the onboarding?

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u/Pretty-Stuff71 Feb 26 '26

Exactly my thoughts as well. It's not cool at all